Backup Policy

How are backups created and stored?

Backup systems are managed daily (meaning they report to and are checked by us every day).

Cloudland servers are backed up multiple times per day to multiple storage targets, with retention detailed below.

Risk Profile

Provided the data centre is intact, the risk of data loss is limited to hours not days.

Backup Location

These backups are stored in our data centre only. A secondary off-site backup system is required to comply with standards.

Backup Retention

Every Weekday, the backup runs every 4 hours from 8AM until 8PM to backup storage 1.  

Every day at 8PM, another backup is created to backup storage 2.
The most recent 14 copies of this are kept. 
 

Every Sunday night, a weekly backup is created to backup storage 2.
The most recent 3 weeks of this are kept. 
 

Every fourth week, a monthly backup is created to backup storage 2.
The most recent 2 months of this are kept. 
 

Every third month, a quarterly backup is created to backup storage 2.
The most recent 3 quarters of this are kept. 
 

Every fourth quarter a yearly backup is created to backup storage 2.
Only 1 yearly backup is kept at a time. 
 

Questions about backups?

Contact us, and we’ll answer any questions or concerns you may have.