Set up a connection from PC, Mac or Mobile

Set up a connection from PC, Mac or Mobile

set up a connection from PC, Mac, or mobile

General Settings

Set colour depth to 16 bit.
Turn off sound.
If you don’t need them, turn off Printer and Clipboard redirection.
To authenticate, use CLOUDLAND\Username and the password given to you.
You should have received your own username and password and different credentials to connect to the gateway.


Use the latest version of MicroSoft Terminal Services Client (MSTSC.exe)

In Advanced – Settings setup your Remote Gateway connection to

Windows setup using


Download the latest Microsoft Remote Desktop Client from the App Store

In Preferences – Gateway add a connection to then select this connection on the front screen.

Mac setup using


Again in Settings create a Gateway connection to

Mobile setup using